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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Simeneau

April 17, 2026

5  out of  5
rating by Chris Simeneau
"Thank you guys for all the help and gals"
We responded:
"Chris, thank you so much for leaving our office a 5-star review! We appreciate you being a part of our State Farm family. Please don’t hesitate to reach out our way, we are always here to help with all of your insurance needs! -Craig"
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Candy Tibbits

April 15, 2026

5  out of  5
rating by Candy Tibbits
"Pat and everyone at Craig Vickers State Farm insurance were easily actually very easy to deal with! I would highly recommend their agency to everyone and anyone thanks again State Farm for saving me money!"
We responded:
"Candy, thank you for your wonderful review of State Farm Agent Craig Vickers’s Team!"
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Evan James

April 14, 2026

5  out of  5
rating by Evan James
"Really excellent customer service, I wouldn’t go anywhere else"
We responded:
"Thank you for your kind review of State Farm Agent Craig Vickers’s Team. We appreciate it!"
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alexis sebilian

April 13, 2026

5  out of  5
rating by alexis sebilian
"I’ve been working with Susan as my agent at State Farm for about three years now and she has been remarkably helpful as I navigate changes in my new home insurance and car insurance. She is easy to connect with via email and always provides helpful insight. After a decade + of dealing with insurance agencies with long waits on the phone and automated responses, it is SUCH a breath of fresh air to connect with a real human."
We responded:
"alexis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Craig Vickers’s Team!"
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Joe Boulay

April 8, 2026

5  out of  5
rating by Joe Boulay
"Patrick and Katie and everyone at State Farm at Craig Vickers State Farm office have been awesome! They are quick to return phone calls and give you accurate insurance quotes. Highly recommend them!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Craig Vickers’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Keene ."
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Jenna Cook

April 6, 2026

5  out of  5
rating by Jenna Cook
"I have had a great experience with this branch! Easy access to awesome assistance when needed, and lots of patience with ALL of my questions. Really great customer service, these humans really care!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Craig Vickers’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Michelle Labatt

April 3, 2026

5  out of  5
rating by Michelle Labatt
"After shopping around to see if I had been over paying for my home and auto policies, I got in touch with Katie from State Farm. She was very knowledgeable and patient while she explained all my options. She bundled them and I am saving hundreds from what I had currently been paying with Progressive. I am blown away and happy. Thank you, Katie!"
We responded:
"Wow, thank you for the 5-star review, Michelle! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brenda Berman

March 26, 2026

5  out of  5
rating by Brenda Berman
"Susan was very professional patient and kind. I feel confident in State Farm Insurance. My quote was very reasonable."
We responded:
"Thank you so much for the 5-stars, Brenda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Justin Wilkinson

March 26, 2026

5  out of  5
rating by Justin Wilkinson
"Patrick helped me get insurance here. Insured my car and business. Very easy to work with. Prompt and responsive. Great pricing."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bethany Morin

March 4, 2026

5  out of  5
rating by Bethany Morin
"Working with Pat at State Farm has been great - from getting a quote and switching insurance a few years ago to processing a claim for a chipped windshield this week, it has been a friendly, honest, and easier process than I anticipated. I always get quick responses, clear communication, and helpful information every time I reach out, which I appreciate."
We responded:
"Thanks so much for the fantastic rating, Bethany! We are so glad you had a positive experience with us here on State Farm Agent Craig Vickers’s Team. If there is anything we can do for you in the future, just give us a shout! "
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David Cudmore

January 19, 2026

5  out of  5
rating by David Cudmore
"We love this office! Everyone we have dealt with at the office is always very nice, helpful and responsive. I highly recommend that you talk to them about your insurance needs."
We responded:
"Thank you for your kind review of State Farm Agent Craig Vickers’s Team. We appreciate it! Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Greg

January 17, 2026

5  out of  5
rating by Greg
"I don’t often hand out reviews, but Patrick with Craig Vicker’s State Farm deserves one. Exceptional customer service! Thoughtful! And a representative who just flat out knows his stuff!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Craig Vickers’s Team here in Keene . "
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Jess Dashner

December 19, 2025

5  out of  5
rating by Jess Dashner
"They were amazing! They were helpful and they even got me better coverage at a cheaper price then my other insurance. It was not stressful at all, and they answered all my questions. I would refer all drivers to them. Kathleen worded with me and she was nice, and explained everything to me."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Keene to know that you had such a wonderful experience with us here on State Farm Agent Craig Vickers’s Team. Thank you so much for the 5-stars, Jess! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Craig Vickers’s Team anytime. "
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Mister Guy

December 15, 2025

5  out of  5
rating by Mister Guy
"Excellent customer service. Fast and friendly and saved me over 100 a month of my insurance. Anyone looking for new insurance I would highly encourage to call to give them a call. They found me the best plan that fit exactly what i need and at a great rate. If I could rate 10 stars I would."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Craig Vickers’s Team. "
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Nancy Crawford

December 10, 2025

5  out of  5
rating by Nancy Crawford
"Patrick Shaughnessy account representative at Vickers Insurance, a State Farm office was an amazing help in getting my Medicare supplement policy setup. I lost my Medicare Advantage for 2016 and needed to return to original Medicare plus buy supplement. My journey began with another insurance company and for two months I was strung along and unable to complete the transaction despite multiple encounters with customer service. Neighbors suggested I try State Farm. I met personally with Patrick, completed the paperwork and within a few short days I was all set. There was one glitch and Patrick stayed on it, discovered the problem, corrected it and all was good to go. I heartily recommend this agency and the personal attention of a live in the flesh person for those navigating the turbulent waters of switching health insurance."
We responded:
"Nancy, Thanks for the great review! We love that you had such a great experience! Thanks for sharing what a great experience with Patrick you had. As always, our team is looking forward to your next visit. Hope you visit us again soon!"
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Donna Hilow

December 4, 2025

5  out of  5
rating by Donna Hilow
"State Farm insurance was so easy to work with. They are very helpful and the prices were very reasonable."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Craig Vickers’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Norma Croteau

November 18, 2025

5  out of  5
rating by Norma Croteau
"Best auto and apartment insurance experience I have ever had. Very helpful, polite and detailed for my understanding and so friendly."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Craig Vickers’s Team, here in Keene, NH! We deeply appreciate your kind words."
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Matt Bemis

November 17, 2025

5  out of  5
rating by Matt Bemis
"I recently had to file a claim with State Farm for damage to my car caused by mice. The process was so easy and working with Pat and Katie at Craig Vicker’s State Farm was a real pleasure. They answered all my questions and were so helpful with anything I asked. If you’re considering getting new or first time insurance you definitely consider them ."
We responded:
"Hey Matt, We appreciate the time you took to give us such a great rating! We're thrilled that Patrick left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
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Tim Knapp

October 30, 2025

5  out of  5
rating by Tim Knapp
"Susan, a multi-line agent in the Craig Vicker's State Farm office, did a fantastic job transitioning my home and auto insurance. I saved $1400 over my previous policies without sacrificing coverage limits. In addition, Susan was prompt and efficient, returning calls, answering questions, and providing guidance. I gladly recommend Susan and the State Farm office in Keene, NH."
We responded:
"Greetings Tim, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. See you next time!"
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mornaner

October 24, 2025

5  out of  5
rating by mornaner
"I was shopping around for new Homeowner's and Auto insurance and not only were these guys the best rate, their customer service was superb. They worked directly with my mortgage lender and the made the entire process as smooth as could be. Highly recommend!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Craig Vickers’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Keene . "
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Adam Hurd

October 3, 2025

5  out of  5
rating by Adam Hurd
"Easy and seamless transition from my old company. Also added homeowners. Modern accommodations via text message and email. Simple and highly recommend!"
We responded:
"Hello Adam, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
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Corinne Chauvin

September 10, 2025

5  out of  5
rating by Corinne Chauvin
"My experience with State Farm employees was excellent! I will recommend to others with no problem."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations here in Keene, NH!"
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Georgia the potter Donnelly

September 5, 2025

5  out of  5
rating by Georgia the potter Donnelly
"Switched over 3 cars and my homeowners insurance, very easy process, my agent was very competent, friendly, and knowledgeable. Got me exactly what I needed in a timely manner."
We responded:
"Hello Georgia, We appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of the team, and will work hard to continue going above and beyond! If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Mark Fortner

August 19, 2025

5  out of  5
rating by Mark Fortner
"Saved hundreds !!! And it was quick and easy. No brainer ..."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Craig Vickers’s Team here in Keene . Thank you for the fantastic review, Mark! We are always here to help with your insurance needs here in Keene . "
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Harvey Clough

August 17, 2025

5  out of  5
rating by Harvey Clough
"It was a pleasure to work with Susan Newell to clarify me concerns and provide the coverage that fit my needs."
We responded:
"Hi Harvey, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We look forward to seeing you again soon."