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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mark Scalera

May 20, 2023

5  out of  5 rating by Mark Scalera
"I’ve always found the personnel at Craig Vickers to be pleasant to deal with, knowledgeable on their services and understanding of my needs. It’s very effortless on my part."

Rand Duffy

May 20, 2023

5  out of  5 rating by Rand Duffy
"Thank you for all you do for me. The best service I could ever ask for. All I have to do is call and take care of the rest from adding coverage or taking care of a claim. Your rates are good."

Ron Trudelle

May 19, 2023

5  out of  5 rating by Ron Trudelle
"We have had auto insurance from State Farm, Craig Vickers agent for about eight years now. Unfortunately, shortly after we signed up, my truck hit a deer and the damages were about $9,000. State Farm was very easy to work with during this stressful situation and set me up with a rental truck right away so I could carry on with my contractor business. After that, any time we needed coverage for a change in vehicles, Brittani Poole was extremely helpful with instant coverage before we picked up the new vehicle. We will stick with State Farm for our future insurance needs."

Nancy Hardy

May 13, 2023

5  out of  5 rating by Nancy Hardy
"State Farm is like a good neighbor!! Brittini at Craig Vicker's office has always been professional, and helpful with all of our insurance needs. She does a great job at following up and tailoring our needs to the right insurance coverage. She has also been helpful in guiding us through claims. Highly recommend Craig Vicker's State Farm Insurance."

Sara Wilmot

May 12, 2023

5  out of  5 rating by Sara Wilmot
"Craig and his office staff were wonderful in helping me obtain policies for all of my needs. I felt the response time and rates were good. Would recommend."

Gregg Kleiner

May 2, 2023

5  out of  5 rating by Gregg Kleiner
"Very fortunate to of found Craig and his agency. I've been very unhappy with my current insurance and have been wanting to make a change and I stumbled across Craig Vickers and State Farm Insurance. From the initial conversation, Craig showed genuine care in getting to know me as a prospective client and what my Insurance Wants and Needs were for my stage in my life. Because of that, I've slowly been working on moving my various insurances over to him. The customer service is top notch. Craig was on out of the business and as such had an out of office saying to contact one of his colleagues. I reached out to Susan with regards to a letter that I received that I just didn't quite fully understand. She went through it piece by piece to make sure I had a thorough understanding. I don't see that kind of service anywhere anymore and it further makes me feel like I made the right choice to switching to Craig and his team."

Spencer Hilbert

April 11, 2023

5  out of  5 rating by Spencer Hilbert
"I spoke with Susan at Craig Vickers office, she handled my policy so well! She was very considerate, and knowledgeable about the auto policy and got me a great deal."

Randy Rhoades

February 24, 2023

5  out of  5 rating by Randy Rhoades
"Craig and his team have helped us bring our insurance policies into a single local office. Our questions are answered immediately, billing is simple, and Craig has been great about reviewing policies to suggest changes that benefit us. I would recommend 100%."

Mowlot Kazati

December 14, 2022

1  out of  5 rating by Mowlot Kazati
"I called on a landline and was told I would be called back in 5 or 10 minutes by the agent. An hour later I left for the week. I never got a call on my cell number which they had. During that week I called them and got a voicemail, so I left a message which was never answered. When I got home I found a message from that 1st day, left after I was already gone. I would not do business with this place."

Dan Dube

October 30, 2022

5  out of  5 rating by Dan Dube
"Friendly and knowledgeable staff, very affordable rates."

Bridget Whittington

October 24, 2022

5  out of  5 rating by Bridget Whittington
"A great experience from the minute I walked in the door. Brittni helped me switch me over from a different state with ease. The savings from my Florida rate made me literally want to do cartwheels! Thanks for the helpful service. I look forward to working with this office in the future!"

Only Connect

October 9, 2022

5  out of  5 rating by Only Connect
"The 8th Wonder of the World: an insurance agency that returns phone calls! And also does everything else right. Promptly. Pleasantly. Patiently. And understandably, without befuddlement or jargon. To co-opt a line from Field of Dreams: "Is this heaven?" No, it's Craig Vickers and team in good ol' Keene, NH."

Chris Simeneau

September 25, 2022

5  out of  5 rating by Chris Simeneau
"Thanks to Craig he finally got through to my claim. And got things rolling checks in the mail Body Shop be doing the work next week all good thank you very much. So glad he was able to do it in such a hurry he was on top of it made many contacts to me the main company and The Body Shop thanks again."

sam maguire

August 29, 2022

5  out of  5 rating by sam maguire
"They are great people to deal with"

Roberta L. Royce

January 29, 2022

5  out of  5 rating by Roberta L. Royce
"My experience was with professional, courteous and knowledgeable staff."

Brooks Johnson

January 27, 2022

5  out of  5 rating by Brooks Johnson
"I've been a customer for many years, although recently with several life changes, needed to update my insurance needs. There are always timely responses to my questions, easy to understand explanations of all the options and sincerity in providing the best possible products to meet my needs. Stephanie especially has been a pleasure to work with, always positive, upbeat and professional."

Nichole Powers

January 9, 2022

5  out of  5 rating by Nichole Powers
"Angela was ready when I walked in the door. She listened to what I was looking for in auto insurance and found me discounts I didn’t even think about, like adding renter’s insurance! I knew I went to the right place for an easy and friendly process!"

Matthew Tremblay

November 13, 2021

5  out of  5 rating by Matthew Tremblay
"This is the best insurance company in the business. I have my house and my fleet of vehicles insured through them. Had a problem with the windshields on 2 of my vehicles lately. They are handling the replacement/repairs instantly. Highly recommend them. Stephanie is a pleasure to deal with."

Christie Bardis

January 25, 2021

5  out of  5 rating by Christie Bardis
"Best insurance office ever! It's so great to call their office and they answer the phone and are ready to help you! I have dealt with Stephanie and Patrick and they both are so great to work with! I am so glad I switched from my other insurance company to State Farm! I can't believe the savings I am receiving from State Farm versus the other company that I had for years!"

Laura Romaniello

January 22, 2021

5  out of  5 rating by Laura Romaniello
"Craig and his office manager Stephanie are great! I reached out for a quote on car insurance a few months ago and ended up chatting on the phone with Stephanie for about 30-45 minutes just having some great overall conversation. When I decided to set up the insurance months later, Craig was very kind and helpful. I like to work with people who have a sense of humor (I don't know why, it's a trust thing), and these two are definitely top notch! Amazing insurance rates as well. 10/10 would recommend😎"

Karen Soohoo

January 7, 2021

5  out of  5 rating by Karen Soohoo
"If you are anything like us you just stick with things out of comfortability. So when we got car insurance many many years ago we stuck with it. When we bought our home and got insurance we stuck with it. Even when the company we were with changed it and said oh here you are getting this now we stuck with it. It wasn't until I noticed the refi rates I thought hmm maybe I should inquire. So we decided to not refinance and just have Craig look over our insurance. Well now we are saving hundreds for better insurance and more coverage. Craig blew the competition out of the water. He showed us how silly it is to just stick with whatever. Thanks Craig!"

Sara Butler

January 6, 2021

5  out of  5 rating by Sara Butler
"Absolutely fantastic customer service. Craig always gets right back to me every time I contact him. Saves me time and money. If I could give 10 stars I would!"

Nathan Bisson

January 6, 2021

5  out of  5 rating by Nathan Bisson
"Craig and his team are top notch! I have multiple policies with him and they have been awesome to work with!"

Mary Henry

January 6, 2021

5  out of  5 rating by Mary Henry
"Craig and his staff do an amazing job meeting their customers needs!! If you are looking for an insurance agency that cares about their customers then give them a call."

Andrea Vickers-Sivret

January 6, 2021

5  out of  5 rating by Andrea Vickers-Sivret
"Craig and staff are always very quick to get back to us whenever we need them. Whether a rental car confirmation, or a tree fallen down on our house, or needs are met with great speed. Craig’s number one concern is always his customers, and neighbors. If you’re his customer or not, he will go out of his way to help you. Craig is the epitome of what a “good neighbor” should be."