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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sasha Soyka

July 6, 2026

5  out of  5
rating by Sasha Soyka
"My home insurance with another provider was going to triple. I called State Farm because I have auto insurance with them and got a great deal! Patrick was very helpful and patient and walked me through everything and got me the right insurance for the right price. I never waited long for results, or a call back or a follow up. Thank you!!"
We responded:
"Thanks so much for the fantastic rating, Sasha! We are so glad you had a positive experience with us here on State Farm Agent Craig Vickers’s Team. If there is anything we can do for you in the future, just give us a shout! "
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John Whittaker

July 1, 2026

5  out of  5
rating by John Whittaker
"Susan was awesome, made everthing understandable and was. a pleasure to work with. Thank you Susan!!!"
We responded:
"Thanks so much for the amazing review, John! We really appreciate your support here in Keene . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Rebecca Oja

June 29, 2026

5  out of  5
rating by Rebecca Oja
"We reached out to State Farm today and had the pleasure of speaking with Patrick. From the beginning, Patrick was not only professional, but very pleasant to work with. He took the time to explain the process of changing our insurance policies over to State Farm, the coverage benefits in complete detail, as well as the incredible savings we would be receiving with them. I would absolutely recommend others over to State Farm and their team’s agent, Patrick! By the way, I never give 5 star reviews, but this one was an exception. Very pleased clients here!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Craig Vickers’s Team. "
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Juleigh Szymaszek

June 23, 2026

5  out of  5
rating by Juleigh Szymaszek
"For someone who has only been on her own insurance for 1.5 years at 23, they made it super easy to switch over and a really good deal I couldn’t pass!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Petr

June 19, 2026

5  out of  5
rating by Petr
"Great local insurance firm. Has always met my needs and the pricing is very competitive with minimal increases. I appreciate how easy it was to get my auto policy setup and later add renters insurance. Absolutely recommend!"
We responded:
"Petr, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Craig Vickers’s Team here in our Keene office. "
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Marian Thomas

June 18, 2026

5  out of  5
rating by Marian Thomas
"Susan @Vickers State Farm insurance handled my broken windshield claim. Not only did she handle the entire claim but she even made my appointment with the glass repair. Didn’t cost me a penny out-of-pocket. Susan was so kind and professional. Took all the stress out of the experience."
We responded:
"Thank you for your kind review of State Farm Agent Craig Vickers’s Team. We appreciate it!"
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Jim Charbonneau

June 18, 2026

5  out of  5
rating by Jim Charbonneau
"My grandkids recently moved in with us and wanted to have a trampoline in the yard. Even with a safety cage our previous company would not allow it. I called Susan at Vickers State Farm and she was able to help. Everything was done online or on the phone and the process of switching insurance carriers was quick and painless. Susan was professional and stayed in communication throughout. I would recommend without hesitation.
-Jim Charbonneau, Walpole NH"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Colleen Tucker

June 18, 2026

5  out of  5
rating by Colleen Tucker
"Sue and I had a conversation to review all my options for home and auto coverages. I want to express my gratitude for her help in explaining the coverages. Additionally, her prompt turnaround on quotes helped me make decisions about updating my coverage."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Craig Vickers’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Keene ."
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Erik

June 18, 2026

5  out of  5
rating by Erik
"I love working with this team and State Farm also has great rates. Recently switched all of my policies from Liberty Mutual and saved a TON of money. My agent, Kathleen Newell, is extremely responsive and a pleasure to work with as well. I highly recommend this agency."
We responded:
"Thank you for the 5-star review, Erik! Here on State Farm Agent Craig Vickers’s Team, we are proud to serve our community and appreciate your recognition. "
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Steph Bedaw

June 18, 2026

5  out of  5
rating by Steph Bedaw
"Craig Vickors office has been so helpful. Every interaction I’ve had with them has gone so smoothly. Everybody at the office is Incredibly nice and they are easy to contact when you need something quickly. I highly recommend."
We responded:
"We appreciate your review, Steph. We are so happy that you had such a wonderful experience with State Farm Agent Craig Vickers’s Team here in Keene ! "
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Rafael Sierra

June 18, 2026

5  out of  5
rating by Rafael Sierra
"State farm office in Keene New Hampshire is really good Susan and Craig will take good care of you I recommend"
We responded:
"Rafael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Craig Vickers’s Team—we are always here to help!"
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Shawn Parkhurst

June 18, 2026

5  out of  5
rating by Shawn Parkhurst
"Susan at Craig Vickers, State Farm insurance provided exceptional customer service.
She was very engaging and very informative and helped me reduce my previous coverage by almost 50%
I’m now a lifelong customer because of her"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Craig Vickers’s Team. "
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Susan Johnson

May 19, 2026

5  out of  5
rating by Susan Johnson
"I had an accident with in July 2025 and have had some recurring issues. Both at the time of the initial accident and repairs and now Susan at Vickers has been exceptional. She has handled my claim with poise and professionalism. She has answered all of my questions and walked me through the process step by step.

I'm very pleased with the service by Vickers and Susan.

Sue Johnson"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Craig Vickers’s Team. "
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Nevaeh Trudelle

May 6, 2026

5  out of  5
rating by Nevaeh Trudelle
"Patrick made my experience at State Farm super easy and stress free!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Craig Vickers’s Team! We deeply appreciate your kind words here in Keene . "
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kaitlin6033

May 1, 2026

5  out of  5
rating by kaitlin6033
"We needed new home insurance, and I am glad I called this State Farm office. Patrick was helpful, responsive, and understanding through the application and switch.
We ended up saving money on both home and auto by switching to State Farm after spending 6 years with our prior insurance company."
We responded:
"Thanks so much for the fantastic rating, kaitlin6033! We are so glad you had a positive experience with us here on State Farm Agent Craig Vickers’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Chris Simeneau

April 17, 2026

5  out of  5
rating by Chris Simeneau
"Thank you guys for all the help and gals"
We responded:
"Chris, thank you so much for leaving our office a 5-star review! We appreciate you being a part of our State Farm family. Please don’t hesitate to reach out our way, we are always here to help with all of your insurance needs! -Craig"
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Candy Tibbits

April 15, 2026

5  out of  5
rating by Candy Tibbits
"Pat and everyone at Craig Vickers State Farm insurance were easily actually very easy to deal with! I would highly recommend their agency to everyone and anyone thanks again State Farm for saving me money!"
We responded:
"Candy, thank you for your wonderful review of State Farm Agent Craig Vickers’s Team!"
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Evan James

April 14, 2026

5  out of  5
rating by Evan James
"Really excellent customer service, I wouldn’t go anywhere else"
We responded:
"Thank you for your kind review of State Farm Agent Craig Vickers’s Team. We appreciate it!"
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alexis sebilian

April 13, 2026

5  out of  5
rating by alexis sebilian
"I’ve been working with Susan
as my agent at State Farm for about three years now and she has been remarkably helpful as I navigate changes in my new home insurance and car insurance. She is easy to connect with via email and always provides helpful insight. After a decade + of dealing with insurance agencies with long waits on the phone and automated responses, it is SUCH a breath of fresh air to connect with a real human."
We responded:
"alexis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Craig Vickers’s Team!"
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Joe Boulay

April 8, 2026

5  out of  5
rating by Joe Boulay
"Patrick and Katie and everyone at State Farm at Craig Vickers State Farm office have been awesome! They are quick to return phone calls and give you accurate insurance quotes. Highly recommend them!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Craig Vickers’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Keene ."
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Jenna Cook

April 6, 2026

5  out of  5
rating by Jenna Cook
"I have had a great experience with this branch! Easy access to awesome assistance when needed, and lots of patience with ALL of my questions. Really great customer service, these humans really care!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Craig Vickers’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Michelle Labatt

April 3, 2026

5  out of  5
rating by Michelle Labatt
"After shopping around to see if I had been over paying for my home and auto policies, I got in touch with Katie from State Farm. She was very knowledgeable and patient while she explained all my options. She bundled them and I am saving hundreds from what I had currently been paying with Progressive. I am blown away and happy. Thank you, Katie!"
We responded:
"Wow, thank you for the 5-star review, Michelle! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brenda Berman

March 26, 2026

5  out of  5
rating by Brenda Berman
"Susan was very professional patient and kind. I feel confident in State Farm Insurance. My quote was very reasonable."
We responded:
"Thank you so much for the 5-stars, Brenda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Justin Wilkinson

March 26, 2026

5  out of  5
rating by Justin Wilkinson
"Patrick helped me get insurance here. Insured my car and business. Very easy to work with. Prompt and responsive. Great pricing."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bethany Morin

March 4, 2026

5  out of  5
rating by Bethany Morin
"Working with Pat at State Farm has been great - from getting a quote and switching insurance a few years ago to processing a claim for a chipped windshield this week, it has been a friendly, honest, and easier process than I anticipated. I always get quick responses, clear communication, and helpful information every time I reach out, which I appreciate."
We responded:
"Thanks so much for the fantastic rating, Bethany! We are so glad you had a positive experience with us here on State Farm Agent Craig Vickers’s Team. If there is anything we can do for you in the future, just give us a shout! "