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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob H

July 17, 2024

5  out of  5 rating by Jacob H
"I’m lucky that I chose to call this State Farm agency. I enjoyed working on my quote for my car insurance transfer from out of state with Susan Newell who diligently and sufficiently supported me on my task providing me with satisfying premium rate. I highly recommend this agency and Susan to anyone who is interested to have highly professional approach to meet their insurance needs."
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Philip Sharkey

July 15, 2024

5  out of  5 rating by Philip Sharkey
"Went in to pay my bill. Was talking to Patrick and happened to mention how my daughters jeep soft top had been eaten by mice and how upset she was. He looked and saw she had coverage for replacement top. This is why we stay with State Farm. He went out of his way to help us. They settled the claim in 30 hours if you can believe it."
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Kayla Munukka

July 13, 2024

5  out of  5 rating by Kayla Munukka
"Craig and his team are always helpful, efficient and kind. Our family appreciates their hard work and dedication to our safety and peace of mind. Highly recommend!"
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Kristen Todd

July 12, 2024

5  out of  5 rating by Kristen Todd
"Great to work with. I’m not a phone call person so the fact I can txt and Susan always answers me right away is great! They are the cheapest found for everything including business insurance."
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Marian Thomas

June 24, 2024

5  out of  5 rating by Marian Thomas
"I use Craig Vickers for my homeowners, personal vehicle, business vehicle and business insurance. You can tell I find their service exemplary. Always the best rates, always willing to look into questions for me. The gem on the staff is Susan Newell. Kind, smart and helpful, always responds in a timely manner."
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Kimberly Neal

June 19, 2024

5  out of  5 rating by Kimberly Neal
"Look no further than State Farm! Our Agent, Susan Newell is an absolute delight to work with. Susan provides professional, outstanding, prompt service. The client truly matters here. We are so pleased with our correspondence thus far with Susan. State Farm Coverage and Pricing is more than fair. We saved approximately $1k (same coverage)! We are confident in our decision to work with State Farm. (Homeowner & Auto Policy). Don't hesitate to call and get a "no pressure" quote today!"
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Rebecca Parris

June 14, 2024

5  out of  5 rating by Rebecca Parris
"Meghan was very helpful in finding me auto insurance and great to talk with"
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Lisa

June 3, 2024

5  out of  5 rating by Lisa
"I am so glad that I finally found an insurance company that is a great fit for me. Susan is wonderful and if I need her for any reason she always gets right back to me within 15 minutes most times. The cost of my insurance is the cheapest that I've found yet and with the State Farm beacon in my vehicle I have a great discount. I highly recommend State Farm"
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Brandon Stachulski

May 31, 2024

5  out of  5 rating by Brandon Stachulski
"I came to Craig’s branch from another. Craig could have been like any other agent and just yes’d me to death and rationalized what was happening. But he didn’t! He listened to me and he got to work. Because of his investigations and the time he took to figure out what I was saying (believe me I sounded crazy trying to explain it to him), not only did he prove I was right in what I was describing to him…. but, was able to get me money back for what I over paid. I can’t thank Craig enough for what he did. He truly reassured my faith in State Farm and I will be his “forever customer”! Again thank you Craig you’re not just a being great neighbor, you’re a great person!"
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Stephanie Green

May 8, 2024

5  out of  5 rating by Stephanie Green
"This was my first time shopping for car insurance, and I had the absolute pleasure of working with Patrick! He helped me navigate the insurance world and focused on ensuring I was picking the best policy for myself. He went above and beyond to ensure I received it in a timely manner, and he was also super helpful with the drive safe and save. Just top notch customer service!"
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amanda boudrot

April 3, 2024

5  out of  5 rating by amanda boudrot
"I had the pleasure of working with Stephanie at the Craig Vickers State Farm office and it was such a pleasure! She helped me work through different policy options and gave me a depth of information on their drive safe rewards program, which I did sign up for! Stephanie made the entire process start to finish a seamless process. Plus it was an added bonus State Farm was the cheapest rates I could find for my needs!"
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Saujan Sangraula

March 29, 2024

5  out of  5 rating by Saujan Sangraula
"Excellent customer service. I got the best deal which is unbeatable. Highly recommended"
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Sumer Ammann

March 27, 2024

5  out of  5 rating by Sumer Ammann
"Steph at State Farm was absolutely amazing and beyond helpful with what I was looking for. I have had them before and was more than happy to return to them. State Farm is the best insurance I have had!"
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Krista

March 19, 2024

5  out of  5 rating by Krista
"Awesome customer service and affordable rates! Would recommend to anyone seeking insurance. Susan Newell is amazing."
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Kimberly Foley

March 18, 2024

5  out of  5 rating by Kimberly Foley
"I was searching auto quotes as I needed it for my new car. Stephanie reached out to me & was very helpful in assisting me get auto & renters insurance. I am very happy that I chose to go with Stephanie from your local office."
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Sarah Joslin

February 27, 2024

5  out of  5 rating by Sarah Joslin
"Excellent customer service - it was greatly appreciated! Patrick took time to explain different types of coverage and laid out all our options. Very informative in a comfortable setting with no rush and no pressure. We highly recommend Craig Vickey’s office."
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Christy Christy

February 26, 2024

5  out of  5 rating by Christy Christy
"I've been working with State Farm for around 10 years and have only had positive experiences. Stephanie Kohler has always been super informative, quick to respond, and one of the kindest humans to work with. I trust her and Craig Vickers and highly recommend their office."
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William Lamb

February 22, 2024

5  out of  5 rating by William Lamb
"Meghan was fantastic! She helped me with a vehicle and renters policy. I ended up paying less for better coverage! 10/10 no notes."
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Stephanie Farnum

February 21, 2024

5  out of  5 rating by Stephanie Farnum
"Thank you Susan for just a great professional experience helping me get the right insurance I needed. I will definitely be recommending State Farm to my family and Friends"
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Tom Raffelt

February 14, 2024

5  out of  5 rating by Tom Raffelt
"I needed to add some insurances for a project/jobsite I got hired for in MA. Craig and his Staff helped me with the confusing part of adding certain technicalities to the Certificate of Insurance. This is the very reason we should 'shop locally' for that added customer service. Thank you Craig, Pat, Sue with this."
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Christine Duncklee

February 13, 2024

5  out of  5 rating by Christine Duncklee
"Great customer service, easy plan changes and claims support!"
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Marina Duchesneau

February 7, 2024

5  out of  5 rating by Marina Duchesneau
"Top notch service! Very impressed by the level of professionalism this office has. They are quick to provide quotes, walk you through everything so you understand and always call you back. This experience has been night and day compared to All State. So if you're looking for a new insurance provider, look no further. Ask for Pat Shaughnessy as he has been wonderful to work with from the team. 5 stars!"
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Cindy Westover

February 3, 2024

5  out of  5 rating by Cindy Westover
"My client told me how efficient your office was on getting him a quote and then ins. Thanks for being so helpful. Cindy"
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Stephanie Sanctuary

February 2, 2024

5  out of  5 rating by Stephanie Sanctuary
"Craig has been excellent to work with as we switched car insurance and home insurance. Recently he has also helped up with home insurance as we build. ⭐️ ⭐️⭐️⭐️⭐️ Thanks for keeping good customer service alive and well."
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Amy Howard

January 31, 2024

5  out of  5 rating by Amy Howard
"After getting fed up with my insurance carrier that was starting to feel too "big business" for me I called Craig. Getting all set up was easy. I love that when I call someone picks up the phone and can help me without having to go through a million questions on the phone tree. I feel like I matter as a customer. Thank you."