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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John Levasseur

September 15, 2023

5  out of  5 rating by John Levasseur
"They did a wonderful job helping me with my insurance needs two very nice people thank yoi"

Chris Simeneau

August 31, 2023

5  out of  5 rating by Chris Simeneau
"Good people"

Madison Fortier

August 25, 2023

5  out of  5 rating by Madison Fortier
"Switching to State Farm with Craig Vickers and his team is hands-down one of the easiest things I’ve ever done! After purchasing a new vehicle and seeing my rate with my previous insurance company skyrocket, I reached out to Craig’s team, and I’m so glad I did. Not only was my cost with State Farm about half of what it previously was, but Susan was just WONDERFUL to work with. She was incredibly helpful, kind, and very timely with everything; I was covered and had made the switch in just a few hours! I’m looking forward to working with their team, and I would absolutely recommend them to any friends, family, or anyone else for that matter. 😊"

Debra DeLisle

August 15, 2023

5  out of  5 rating by Debra DeLisle
"We want to send a big Thank You to Susan N at Craig Vickers State Farm. She helped us switch insurance companies and made it so easy with more coverage. Great customer service! Thanks again for your help we surely appreciated all the time you gave us. We are glad we made the move. Mike and Deb DeLisle Lempster, NH"

Jessica Bonacorsi

August 12, 2023

5  out of  5 rating by Jessica Bonacorsi
"Susan was THE BEST! She made the process quick and easy! Thank you Susan!!"

Mariann Harvey

July 28, 2023

5  out of  5 rating by Mariann Harvey
"Best Customer Service! Always friendly and available. I've been with them for years. I am a very satisfied customer! Thank you Craig Vickers!"


July 26, 2023

5  out of  5 rating by Valkas
"Can I just say how amazing this place is I had a terrible phone call with the insurance company I had prior to switching to them today state farm are real heros the new policy I just got it's much much better than anything progressive offerd me and I have been with progressive for over four years. Any one looking to get a new insurance company contact craig Vickers State farm insurance and talk to Susan she is amazing total heros thank you for saving the day"

Timothy D

June 27, 2023

5  out of  5 rating by Timothy D
"This office makes insurance coverage painless and easy! I've used State Farm once when my last car was totaled out by a drunk driver who hit me. The insurance company got me a rental for a month and helped me get a replacement vehicle."

K. C.

June 15, 2023

5  out of  5 rating by K. C.
"These folks won't steer you wrong. They are exceptional to work with. Very quick with their quotes and insurance needs. I was in the process of buying a vehicle and called minutes within their office closing to get my new car insured, they called back and i had my car insured 2 minutes to 5pm. Wonderful and highly recommend you take your business here!"

Cindy Rondeau

June 14, 2023

5  out of  5 rating by Cindy Rondeau
"My husband and I switched to Craig Vickers state farm ins approx 3 yrs ago for our renters insurance as well as car ins.. I have the free beacon and it's been great for us. I have saved every 6 months approx 150 to almost 200 on my Ins.. hands down the best ins I've had. Always helpful and willing to go above and beyond to help answer questions and help when needed.."

Ann Freitag

June 6, 2023

5  out of  5 rating by Ann Freitag
"State Farm has always provided good communication and support. Craig is easy to talk to, knows his resources, and makes himself available to help with any issues. I appreciate his foresight and guidance! It is a pleasure to have a local agency with a great staff for our needs."

Heather Fitz-simon

May 29, 2023

5  out of  5 rating by Heather Fitz-simon
"Stephanie and Craig are just pure examples of State Farms jingle, "like a good neighbor, State Farm is there." They gave us a proper quote for our property with our renovations. They took their time, asked questions and they delivered terrific service. Thank you for being our good neighbor!"

Mark Scalera

May 20, 2023

5  out of  5 rating by Mark Scalera
"I’ve always found the personnel at Craig Vickers to be pleasant to deal with, knowledgeable on their services and understanding of my needs. It’s very effortless on my part."

Rand Duffy

May 20, 2023

5  out of  5 rating by Rand Duffy
"Thank you for all you do for me. The best service I could ever ask for. All I have to do is call and take care of the rest from adding coverage or taking care of a claim. Your rates are good."

Ron Trudelle

May 19, 2023

5  out of  5 rating by Ron Trudelle
"We have had auto insurance from State Farm, Craig Vickers agent for about eight years now. Unfortunately, shortly after we signed up, my truck hit a deer and the damages were about $9,000. State Farm was very easy to work with during this stressful situation and set me up with a rental truck right away so I could carry on with my contractor business. After that, any time we needed coverage for a change in vehicles, Brittani Poole was extremely helpful with instant coverage before we picked up the new vehicle. We will stick with State Farm for our future insurance needs."

Nancy Hardy

May 13, 2023

5  out of  5 rating by Nancy Hardy
"State Farm is like a good neighbor!! Brittini at Craig Vicker's office has always been professional, and helpful with all of our insurance needs. She does a great job at following up and tailoring our needs to the right insurance coverage. She has also been helpful in guiding us through claims. Highly recommend Craig Vicker's State Farm Insurance."

Sara Wilmot

May 12, 2023

5  out of  5 rating by Sara Wilmot
"Craig and his office staff were wonderful in helping me obtain policies for all of my needs. I felt the response time and rates were good. Would recommend."

Gregg Kleiner

May 2, 2023

5  out of  5 rating by Gregg Kleiner
"Very fortunate to of found Craig and his agency. I've been very unhappy with my current insurance and have been wanting to make a change and I stumbled across Craig Vickers and State Farm Insurance. From the initial conversation, Craig showed genuine care in getting to know me as a prospective client and what my Insurance Wants and Needs were for my stage in my life. Because of that, I've slowly been working on moving my various insurances over to him. The customer service is top notch. Craig was on out of the business and as such had an out of office saying to contact one of his colleagues. I reached out to Susan with regards to a letter that I received that I just didn't quite fully understand. She went through it piece by piece to make sure I had a thorough understanding. I don't see that kind of service anywhere anymore and it further makes me feel like I made the right choice to switching to Craig and his team."

Spencer Hilbert

April 11, 2023

5  out of  5 rating by Spencer Hilbert
"I spoke with Susan at Craig Vickers office, she handled my policy so well! She was very considerate, and knowledgeable about the auto policy and got me a great deal."

Randy Rhoades

February 24, 2023

5  out of  5 rating by Randy Rhoades
"Craig and his team have helped us bring our insurance policies into a single local office. Our questions are answered immediately, billing is simple, and Craig has been great about reviewing policies to suggest changes that benefit us. I would recommend 100%."

Mowlot Kazati

December 14, 2022

1  out of  5 rating by Mowlot Kazati
"I called on a landline and was told I would be called back in 5 or 10 minutes by the agent. An hour later I left for the week. I never got a call on my cell number which they had. During that week I called them and got a voicemail, so I left a message which was never answered. When I got home I found a message from that 1st day, left after I was already gone. I would not do business with this place."

Dan Dube

October 30, 2022

5  out of  5 rating by Dan Dube
"Friendly and knowledgeable staff, very affordable rates."

Bridget Whittington

October 24, 2022

5  out of  5 rating by Bridget Whittington
"A great experience from the minute I walked in the door. Brittni helped me switch me over from a different state with ease. The savings from my Florida rate made me literally want to do cartwheels! Thanks for the helpful service. I look forward to working with this office in the future!"

Only Connect

October 9, 2022

5  out of  5 rating by Only Connect
"The 8th Wonder of the World: an insurance agency that returns phone calls! And also does everything else right. Promptly. Pleasantly. Patiently. And understandably, without befuddlement or jargon. To co-opt a line from Field of Dreams: "Is this heaven?" No, it's Craig Vickers and team in good ol' Keene, NH."

sam maguire

August 29, 2022

5  out of  5 rating by sam maguire
"They are great people to deal with"